●

This version can be upgraded from versions 8.2. or 8.2.1000.

●

Before proceeding, it is highly recommended to backup the OVOC server files to an external location (OVOC server Backup).

●

When upgrading from Version 8.0 and above to Version 8.2: Calls, alarms and statistics data are not preserved; you must restore this data to a separate virtual machine (see Restore Backup Data to Separate Virtual Machine).

●

When upgrading from Version 7.2.3000: Optionally migrate topology to Version 7.4 and later (see document Migration from EMS and SEM Version 7.2.3000 to One Voice Operations Center).

●

Before proceeding, ensure that the minimum platform requirements are met (see Hardware and Software Specifications). Failure to meet these requirements will lead to the aborting of the upgrade.

●

Upgrade of OVOC Version 7.8 and later must be performed on HP DL Gen10 machines. Upgrade on HP DL G8 machines is not supported.

●

For obtaining the upgrade file, see OVOC Software Deliverables

✔

Note that you must verify this file, see Files Verification